Privacy Notice (KVKK)
This notice explains, under Article 10 of Turkish Personal Data Protection Law no. 6698 (KVKK) and the Communiqué on the Procedures and Principles of the Notification Obligation, who processes the personal data you share when you email us, for what purpose and on what legal basis, and to whom and where it goes.
Language
This is an English mirror of the Turkish notice. If the two differ, the Turkish text prevails.
1. Identity of the data controller
The data controller is ecommerce.com, 237 S Dixie Hwy, 4th Floor #469, Coral Gables, FL 33133, USA. This website (AI Visibility Turkey) is the Turkish-market main base of our group, made up of Zen Media, Optimum7 and ecommerce.com; as ecommerce.com we receive and process the requests sent by email. Contact: akin@ecommerce.com.
2. Personal data processed
When you email us, the information you write is processed, for example:
- Full name (if it appears in your signature or sender name)
- Email address
- Company and website
- Industry
- What you need and any other information in the text of your email
Please do not write special categories of personal data in your email.
3. Purpose of processing
Your data is processed only to respond to the AI visibility audit, pilot or other service request you send, to contact you to clarify the request, and to prepare a proposal in line with it. No marketing email list is created.
4. Method of collection and legal basis
Your data is collected through the email you send us, by fully automated means. Our email infrastructure is Google Workspace (the MX records of the ecommerce.com domain point to Google). To answer your request, your data is processed on these conditions of Article 5(2) of the Law:
- 5(2)(c) Establishment of a contract: at your request, processing is needed for the preliminary steps toward a service contract (replying to your request, preparing a proposal).
- 5(2)(f) Legitimate interest: managing incoming requests and keeping a record of them is within the controller’s legitimate interest, provided your fundamental rights and freedoms are not harmed.
5. Transfer of data
Recipients. Your email goes to the data controller, ecommerce.com, which is established in the United States. To the extent needed to answer your request, it may also be shared with the teams of our group companies Zen Media and Optimum7, solely to handle your request. It may be disclosed to competent public authorities if a legal obligation arises.
Abroad. Because the controller is located outside Turkey, in the USA, when you email us your message and the personal data in it reach a controller outside Turkey. The email service is provided through Google Workspace.
6. Retention period
Correspondence about your request is kept for 2 years from the last contact; after that it is deleted, destroyed or anonymised.
7. Your rights under KVKK Article 11
As a data subject you have the right to:
- learn whether your personal data is processed,
- request information if it has been processed,
- learn the purpose of processing and whether it is used in line with that purpose,
- know the third parties to whom data is transferred in Turkey or abroad,
- request correction if it is incomplete or inaccurate,
- request deletion or destruction under Article 7 of the Law,
- request that correction and deletion be notified to the third parties to whom data was transferred,
- object to a result against you arising from the analysis of the processed data exclusively by automated systems,
- request compensation for damage you suffer because of unlawful processing.
How to apply. Under the Communiqué on the Procedures and Principles of Applications to the Data Controller, you can send your request:
- In writing: to ecommerce.com, 237 S Dixie Hwy, 4th Floor #469, Coral Gables, FL 33133, USA;
- By email: to akin@ecommerce.com, from an email address you have previously given us and that is registered in our system; or, where applicable, using a registered electronic mail (KEP) address, a secure electronic signature or a mobile signature.
The application must contain: your name and surname and, if written, your signature; for Turkish citizens the T.C. identity number, for foreigners nationality and passport number (or identity number if any); a residence or workplace address for notification; if any, an email address, telephone and fax number for notification; and the subject of the request. You may attach information and documents on the subject.
We conclude your application as soon as possible depending on the nature of the request and within thirty days at the latest, free of charge. If the process requires an additional cost, the fee in Article 7 of the Communiqué may be charged (no fee up to ten pages for a written reply; 1 Turkish lira per page above ten pages may be charged; for a reply on a medium such as a CD or flash drive, a fee not exceeding the cost of the medium may be requested). A fee charged because of our own error is refunded. If you are not satisfied with the reply, your right to complain to the Personal Data Protection Board is reserved. Source: Communiqué on the Procedures and Principles of Applications to the Data Controller, Official Gazette 10.03.2018 ↗ (Turkish).